Shipping & Returns
COVID-19 UPDATE - Because of current disruptions in delivery services worldwide due to the Coronavirus pandemic, we unfortunately cannot commit to Standard Shipping orders arriving on time. For fast, guaranteed shipping, please choose Express Shipping.
Each item is hand-drawn/printed in my studio.
Items are shipped every Monday. When placing your order, please allow 6-8 days for us to prepare & ship your items.
Standard Shipping from Israel can take up to 30 days to arrive overseas (Europe & the US). However, packages may be delayed due to holidays or weather conditions. If you have not received your items within 30 days of placing your order, please contact us and we will figure it out. Once your package is shipped we will provide you with a tracking number, and we will also follow it to ensure the package arrives to you on time.
If you must have your item within a certain date, contact us and we can discuss Express Shipping options. Express Shipping costs between $18-$50 depending on the weight of the package and its destination.
***Please note that the buyer is responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs**
Return & Exchange Policy
If for some reason you are unhappy with your purchase, please let us know so we can do our best to make you feel better! If you wish to return your purchase, please send it back to us in its original condition within 14 business days of receiving it, and provide us with a tracking number. Once we receive the items from you and make sure they are in their original condition, we will send you a full refund through PayPal (minus shipping costs).